Privacy Policy

At IO+ Gibraltar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or interact with our website, located at [www.ioplus.gi (the "Website").By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

1. Information We Collect, We may collect and process the following types of personal information: Personal Identification Information: Name, email address, phone number, and other contact information. Technical Data: IP address, browser type, device information, location data, and browsing behaviour on our Website. Cookies and Tracking Data: We use cookies and similar technologies to enhance your experience on our Website and collect information about your usage patterns. Account Information: If you register an account on our Website, we may collect login details and other information you provide when you create an account. Communication Data: Any information you provide when contacting us, such as feedback, support queries, or inquiries.

2. How We Use Your Information, We use your personal information for the following purposes: To provide, maintain, and improve our Website and services. To respond to your inquiries, support requests, or any communication. To send you marketing communications, newsletters, or other content that may be of interest to you (with your consent, if required).To ensure security and monitor the use of our Website. To comply with legal obligations or enforce our legal rights. To personalize your user experience and provide recommendations based on your preferences.

3. How We Share Your Information, We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following: Service Providers: We may share information with trusted third-party companies that assist us in operating our Website, conducting our business, or providing services to you, such as hosting services, analytics providers, or payment processors. These third parties are only allowed to use your data as necessary to perform these services. Legal Requirements: We may disclose your personal information if required by law or to protect our rights, comply with legal processes, or in response to a request by a government authority. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies, We use cookies and similar technologies to collect data about your browsing habits, preferences, and interactions with our Website. Cookies are small text files stored on your device to help us improve user experience, analyse trends, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience on our Website.

5. Data Security We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system can be fully secure, and we cannot guarantee the absolute security of your information.

6. Data Retention We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer required, we will securely delete or anonymize it.

7. Your Rights Depending on your location and applicable laws, you may have the following rights regarding your personal information: Access: You can request to access the personal data we hold about you. Correction: You can request correction of inaccurate or incomplete data. Deletion: You can request the deletion of your personal data, subject to certain exceptions. Objection: You can object to the processing of your personal data in certain circumstances. Data Portability: You may request to receive your personal data in a structured, commonly used format. Withdraw Consent: If we are processing your data based on consent, you can withdraw your consent at any time. To exercise your rights, please contact us at [contact@ioplus.gi].

8. Children’s Privacy Our Website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

9. International Data Transfers If you are located outside Gibraltar, please be aware that your information may be transferred to and processed in Gibraltar or other countries that may have different data protection laws. By using our Website, you consent to the transfer of your data to such jurisdictions.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a prominent notice on our Website or by other means. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at:

Email: contact@ioplus.gi

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